Revolutionizing Interaction with AI-Powered Chatbot!
Improve client engagement, increase efficiency, and achieve cost savings with our Malaysia-invented and patented chatbot – KRISPI
Unveiling KRISPI – Making Every Interaction KRISPI-er
- Meet KRISPI, a Knowledge-Driven, Syntactic Parsing Intelligent ChatBot infused with the prowess of Artificial Intelligence (AI) and Machine Learning (ML). Proficient in multilingual comprehension, including English, Bahasa Melayu, and the unique hybrid language of Manglish.
- Proudly Malaysian, it stands as an innovative and patented chatbot, bearing the registered trademark name ‘KRISPI’.
- KRISPI is customizable to diverse business requirements.
Our Values
- On-Boarding Supports
- Ready for Intergration & Customization
- Support for in-premise deployment
- Continuous Client Support
Our Features
- Unlimited Chatbot
- Trainable
- Malay, English and Manglish
- Contextual-Awareness
- Predictive Suggestions
Our Vision
- Elevated Customer Experiences
- Driving Business Digital Transformation
- Promoting Inclusivity and Accessibility
28230+
happy users
317875+
Chats
Engage in Conversations
Harness the power of cutting-edge AI engines seamlessly integrated into our comprehensive Chatbot solution. These engines, enriched with business-specific features, elevate the open interaction Chatbot experience to unparalleled heights, delivering a truly exceptional and tailored solution for your business needs
Input Understanding
Our AI chatbot i.e., KRIPI seamlessly understands and interprets user messages in both Malay and English languages, including mixtures and local slang. It excels at handling grammatical errors, incomplete sentences, varied punctuation, and expressions such as short forms and social media language.
Context Understanding
KRISPI identifies the user’s intent, determining the specific action or information the user is seeking such as asking a question or making a reservation. Leveraging context by considering past interactions and user history, it delivers highly relevant and personalized responses, ensuring a seamless and tailored conversational experience.
Data Processing and Learning
KRISPI draws from its extensive knowledge base and, equipped with machine learning capabilities, perpetually learns and adapts from user interactions. This ongoing refinement enhances its performance, enabling it to adeptly handle a wide array of diverse queries.
Response Generation and Output
Based on the recognized intent, context, and available information, KRISPI crafts a tailored response, promptly delivering it to the user to seamlessly conclude the interaction.
Engage in Conversations with Our Exceptional Services
Plug-And-Play Chat Solution
Top Feature
- Administration Panel
- Analytics and Reporting
- English & Malay & Manglish
- Instant Website Integration Ready
- Unlimited Chatbot
Chatbot Integration & Customization
Top Feature
- Advanced Corporate Branding
- Customizable Conversational Flows
- Live-Chat Ready Solutions
- Multi-Channel Integration: System & Social Media
In-Premise Chatbot Deployment
Top Feature
- Customization and Integration Capabilities
- Data Security and Compliance
- Enterprise-level Support and Training
- Scalability and Performance
Unlocking the Power and Applications of Chatbots
Explore Chatbots: Unleashing their Power and Versatility for Enhanced User Experiences and Operational Efficiency
Government Agencies & Ministries
- Citizen Engagement
- Automated Service Delivery
Private & Enterprise
- Customer Service
- Marketing Assistance
What our client says
Adiel
Project ManagerSiew Kien
IT ExecutiveRizal
Senior IT Officer" Working with this company has been a pleasure—professional, knowledgeable, and always exceeding our needs."
" Our chatbot responses have improved significantly! Their assistance proved invaluable in enhancing our overall engagement."
" The team understand our needs and ensuring a seamless experience. It's a game-changer for our efficiency!"
Our Clients
Seamless Integration across your preferred digital channels, anytime, anywhere, 24/7
KRISPI seamlessly integrates with your existing systems or databases, as well as popular commercial live chat platforms like AVAYA, and social media channels such as WhatsApp, Telegram, and FB Messenger. This expands your reach across multiple platforms, ensuring effective communication with your clients.
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MySejahtera
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Avaya
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Facebook
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Messenger
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Telegram
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WhatsApp
Choose the Plan that fits your Business Goals
STARTER- Micro & Small Enteprise
RM250/ Per Month
- Webchat
- Unlimited Chatbot
- Malay, English, Manglish
- 2,000 Chat Volume/month
- Administration Panel
- Basic Analytics and Reporting
- 1 month Reporting Data Retention
- Support Availability (Weekday 10.00 am - 5.00 pm)
- Support Channel (Email only)
- SSL-Encrypted chats
- Video guided Training
BUSINESS - Small & Medium Enterprise
RM2,500/ Per Month
- Webchat
- Unlimited Chatbot
- Malay, English, Manglish
- 30,000 Chat Volume/month
- Advanced Branding & Customization
- Predictive Suggestions
- Administration Panel
- Advanced Analytics and Reporting
- 6 months Reporting Data Retention
- User Activity Tracking
- Support Availability (Monday – Saturday 9.00am - 6.00 pm)
- Support Channel (Email, Whatsapp, Phone Call)
- On boarding Support
- Knowledge Improvement (Quarterly)
- SSL-Encrypted chats
- 3 hours Online Administration Training
- Integration with live chat system (Add on)
- Integration with other system (Add on)
- Integration with other Social media (Add on)
ENTERPRISE - Large Enterprise
RM5,900/ Per Month
- Webchat
- Unlimited Chatbot
- Malay, English, Manglish
- Unlimited Chat Volume
- Advanced Branding & Customization
- Predictive Suggestions
- Administration Panel
- Advanced Analytics and Reporting
- Reporting Data Retention (Throughout the contract)
- User Activity Tracking
- Support Availability (24/7)
- Support Channel (Email, Whatsapp, Phone Call)
- On boarding Support
- Knowledge Improvement (Bi-Monthly)
- SSL-Encrypted chats
- 16 hours onsite/ online Administration Training
- Integration with live chat system (Add on)
- Integration with other system (Add on)
- Integration with other Social media (Add on)