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The landscape of chatbots has evolved from basic data gatherers to sophisticated tools capable of handling complex tasks. This evolution has significantly expanded the use cases for chatbots, proving to be a game-changer for small businesses. Chatbots play a pivotal role in answering inquiries, engaging customers, gathering data, capturing leads, and ultimately boosting sales.

In an era where technological advancements are reshaping the way government agencies operate, AI-powered chatbots emerge as invaluable tools that promise to revolutionize public services. These sophisticated applications of artificial intelligence bring forth a myriad of benefits, enhancing efficiency, communication, and accessibility. In this blog post, we’ll explore the significant advantages that AI-powered chatbots bring to government agencies.